Terms of service

At the event, Increase Group Ltd will arrange a predetermined number of delegate attendees. Increase Group will provide you with an attendee list a minimum one week prior to the event provided payment has been received. Please note that whilst every effort is made to maintain the pre-arranged delegate attendees and target corporate participation, alteration may be necessary, but such alteration requires approval.

You agree to supply Increase Group in writing with names and details of the delegate(s) who have elected to attend your sponsored event at 1 week prior to the event.
Only pre-registered delegates may attend the event from your company. Non-appearance of any of the delegates will not affect your obligation to pay for the delegate place or places booked. No persons other than those officially registered with
Increase Group may attend any part of the event.
You agree to supply all materials outlined at the point of booking by the designated time frame given to you by your account manager.
Any supplied target accounts must reside within the agreed location and/or a two hour drive radius.
Any client representative that attend in excess of the agreed contractual amount will incur a charge of £500 GBP.
Delegates are responsible for their own insurance (including, but not limited to travel insurance, personal effects and personal insurance), vaccinations and visas (where applicable).
No private functions may be organized involving any delegates during the program, other than those agreed in advance with Increase Group.

You are required to pay the total amount due as per the terms stated on the contract. Should payment not be made according to the agreed contractual terms, Increase Group reserves the right to withhold the supply of delegate information. Our Commitment to you, until a time that the outstanding balance of the contract has been satisfied.
Increase Group reserves the right to charge an additional 4% service charge for credit card payments. For bank transfer payments the bank charges/transactional costs are to be borne by the payer.
Amounts not paid when due shall be subject to interest at 5% of the total outstanding balance.
Any additional costs incurred by Increase Group in the collection of payment shall be borne by the client.
All prices quoted are Net of any applicable taxes.

There are no refunds for cancellations by the Client, and all outstanding monies must be paid to Increase Group. If a client cancels at any time, for any reason, the cancellation will only be valid if made in writing. The Client will be responsible to pay the entire Agreement amount, plus collection fees if applicable.
In the case that Increase Group is unable to fulfil the minimum amount of delegates for an event, upon the Client’s choice Increase Group will (i) arrange to make good the difference at future events at no cost for the customer or (ii) will refund the client the price for the number of delegates.
If Increase Group is unable to hold an entire event due to lack of delegates and Increase Group decides to cancel, then upon the client’s choice (i) Increase Group will conduct the same event in a period of 6-8 weeks from the original event date. If the event is moved to another day, Increase Group is required to present the client with the non-refundable venue cost for the original event upon cancellation notice.
Any refund will be transferred to the client within 30 days after the request for refund is issued.

Any request by the client to postpone or transfer this agreement must be received in writing at least 60 days prior to the event start date, and, if accepted by Increase Group, will be subject to a 15% administration fee payable within 10 days.
No postponements or transfers will be accepted for any agreements within 60 days of the event start date.

The Authorised Signatory hereby acknowledges that by signing this agreement (“Agreement”), he, she or it is entering into a binding contract with Increase Group, and promises to pay Increase Group the above agreed upon amount (“Cost”) for its services, by the above stipulated date(s).
The Authorised Signatory acknowledges that this agreement constitutes the complete terms of the agreement between the signatory and Increase Group.
This agreement shall be governed in accordance with the laws of England without regard to conflicts of law provisions of such a country. The signatory by signing this form hereby agrees and submits him/herself/itself to the exclusive personal and subject matter jurisdiction of the laws of England and in courts located in or having jurisdiction over English Law. The signatory hereby states that he, she or it will accept service of process by certified mail addressed
to the signatory at his/her/its place of business or by any manner permitted by English law. In the event that the signatory fails to pay Increase Group according to this agreement, the signatory promises to pay any and all expenses, including
legal fees Increase Group incurs in commencing or maintaining any claim arising out of this agreement.